Projects that deliver on time and within budget, and whose result is then not used: it happens more often than failed projects. Usually the error was before the start: the brief was already a solution, the picture of the people it affects was not complete, or nobody in the line carried the result.
Nine questions about one project or program, in four blocks: the problem, the picture, ownership, and adoption. The outcome says whether, and at which moment, Issue-Focused Working and Metis add something, and when not. While filling in, think of one concrete project: in preparation, just started, or stuck.
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For program managers: if the same profile returns across several projects, that is a pattern across projects. Such a pattern is a signal to examine, never a judgment about a project or a team; the key points of the Current Shared Pictures show it without extra reporting (chapter 8).
Read on. From complaint to the real problem is in chapter 7 of Stop Solving, ownership in chapter 6, adoption and buy-in as outcome measures in chapters 3 and 10, and the eight steps as a preparation phase in the article Before the project. The project-start check as a PDF goes through the same questions for use at the table.
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