You wanted to change something in the team and it is not landing. Behavior can be influenced with four dials: ease, resistance, norms, and motivation. This tool points to where the most gain lies for you.
While filling in, think of one concrete change that did not land, such as speaking up to each other, a daily huddle, or a new way of working.
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The caveat that goes with it: isolated nudges work more modestly at scale than the literature long suggested. One thing is undisputed: a well-chosen default option demonstrably changes behavior. So do not turn a loose dial; build the dial into your fixed working structure.
Read on. The four dials, the evidence behind them, and how they are built into a fixed working structure are in chapter 14 of Stop Solving.
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